JCB India Limited, a renowned name in the construction and earthmoving equipment industry, has taken a significant stride towards enhancing customer satisfaction in the Delhi-NCR region. Today marked the inauguration of Pasco Earthmovers LLP as the latest addition to JCB India’s dealership network. This state-of-the-art facility, located in Faridabad, is poised to redefine the standards of customer service in the construction machinery sector. Spanning an impressive 40,000 square feet, the dealership boasts a dedicated team of approximately 160 skilled professionals adept in sales, service, and parts support.
This formidable workforce ensures that customers receive nothing short of excellence at every touchpoint. To further bolster customer convenience, Pasco Earthmovers offers a strategically positioned network of outlets in Palwal, Sonipat, Kashmiri Gate, and Nangli Poona (West Delhi), with parts and service centers stationed every 100 kilometers. The facility adheres rigorously to JCB’s corporate identity guidelines, reflecting the brand’s commitment to consistency and quality. It houses a cutting-edge 5-bay integrated workshop, complemented by two mobile service vans and a parts van, all geared towards swift and efficient service. What sets this dealership apart is the fully operational LiveLink command center, designed to deliver 24×7 fleet management support to customers.
JCB LiveLink, a sophisticated telematics technology, offers real-time insights that revolutionize the way customers experience and interact with JCB machines. This innovation not only enhances site efficiency but also boosts productivity by providing critical information about the service, operations, and security of JCB equipment. The inauguration of Pasco Earthmovers is a testament to JCB India’s unwavering commitment to its customers. With its comprehensive product portfolio and a dedication to delivering top-notch service, this dealership promises to be a game-changer for the construction and earthmoving industry in Delhi-NCR. As the construction sector continues to evolve and demand efficiency and reliability, JCB India and Pasco Earthmovers stand ready to meet and exceed these expectations, ensuring a brighter future for the region’s infrastructure development.