By Skoda has recently achieved a remarkable milestone by inaugurating its 250th customer touchpoint. This achievement comes with the launch of a new sales outlet in Gulbarga, Karnataka, reflecting Skoda’s commitment to expanding its footprint and providing an elevated customer experience across India. Petr Solc, the Brand Director of Skoda Auto India, expressed his enthusiasm about this significant achievement, saying, “The Skoda growth strategy in India is about enhancing our product range and also ensuring that we are closer and more accessible to our customers. Our 250th customer touchpoint is a landmark in terms of numbers and reach across the country. We will continue to expand our network and enhance the ownership experience for our customers. This is geared towards welcoming more customers into the Skoda family, providing them with the safest cars in the market.”
However, Skoda’s vision extends far beyond 250 customer touchpoints, with an ambitious goal of reaching 350 such touchpoints nationwide by the end of 2024. This strategic expansion will further reinforce Skoda’s presence, ensuring that customers have convenient access to sales, service, and support throughout the nation. In addition to this remarkable milestone, Skoda India has also made substantial improvements to its product offerings. Notably, the Skoda Slavia and Kushaq SUV models have been upgraded with a new 10-inch touchscreen infotainment system that supports wireless Android Auto and Apple CarPlay. This feature promises seamless smartphone integration and a modern, user-friendly driving experience.
Skoda has not only focused on technological enhancements but also on enhancing comfort and entertainment. The illuminated footwell area adds a touch of sophistication to the cabin, creating a captivating ambiance. The addition of a subwoofer in the boot ensures an enhanced audio experience, guaranteeing a memorable journey. Additionally, powered driver and co-driver seats provide optimal comfort and adjustability, making long drives more enjoyable. Skoda India’s commitment to expanding its network and continually improving its product offerings reflects its dedication to customer satisfaction and its aspiration to remain a top choice among car enthusiasts in India. With the promise of 350 customer touchpoints by 2024 and exciting enhancements to their vehicles, Skoda is poised to make a lasting impact in the Indian automotive market.
