By KTM India has taken a significant stride in customer satisfaction by announcing an extended five-year warranty on all KTM and Husqvarna motorcycles purchased from April 1, 2024, onwards. This move comes as a pleasant surprise for motorcycle enthusiasts, as the company previously offered a standard two-year warranty. The extended warranty, encompassing a total of five years, comes at no additional cost, providing customers with added peace of mind. In addition to the extended warranty, KTM and Husqvarna are also offering a complimentary one-year RSA (roadside assistance) package.
This comprehensive package includes 24/7 roadside assistance, bike towing, and other breakdown-related services. With this initiative, customers can confidently enjoy their motorcycles for five years, knowing that major repair bills are covered should any defects arise. While this extended warranty is a welcome move, it’s not entirely unprecedented for KTM and Husqvarna. In the past, these brands have offered a five-year warranty, albeit for a limited period. However, with no specified end date for this program in the company’s official communication, it raises the question of whether this will become a permanent feature across all KTM and Husqvarna models.
This bold step by KTM India reflects the company’s commitment to enhancing customer satisfaction and confidence in its products. By extending the warranty and offering RSA, KTM and Husqvarna are not just selling motorcycles but also establishing a long-term relationship with their customers based on trust and reliability. For motorcycle enthusiasts, this announcement comes as a boon, as they can now enjoy their rides with added assurance and support for an extended period. It remains to be seen whether this move sets a new standard in the industry, but for now, it’s undoubtedly a game-changer for KTM and Husqvarna customers in India.
